In the event an order needs to be cancelled, refunds or return of deposits will be based on the status of the order. If the items been have been ordered you will be subject to restocking fees. Once an order has been produced we will not be able to cancel the order and the customer will be responsible for payment in full for all items.
With each order 1 hour of art time is included only if the order is placed. Once an order is canceled the customer is responsible for all time worked on art, including the first hour. Art time is billed at $100.00 per hour.
If, after 45 days, your completed items have not been accounted or paid for, Screaming Squeegee reserves the right to discard them. If, after multiple attempts, no communication has been provided to us by the customer, we may discard/donate your items as we see fit.